The GOOD-WILL GROUP, LLC is a fully NYC Licensed HVAC/R, MEP and construction company providing vertically integrated sales, installation and service capabilities.
We provide engineered solutions for commercial and residential applications.
Our dedicated team of professionals is devoted to your satisfaction because earning your trust is our top priority.

SERVICES:

• Heating
• Ventilation
• Air conditioning
• Refrigeration
• Construction
• Mechanical/Engineering (Professional Engineer License #: 78681)
• Electrical (NYC Master Electrician License #: 11793)
• Plumbing (NYC Master Plumber License #: 2132)
• Sprinkler (NYC Sprinkler License #: 970B)
• On-site sheet metal design and fabrication factory
• PMS Periodic Maintenance Service for all HVAC/R systems

 
A typical GOOD-WILL GROUP, LLC HVAC/R assignment would be organized into three groups:

Sales:
A sales engineer would visit the job site for an initial consultation, measure and evaluate relevant area, and discuss the most appropriate product options. Based on engineering requirements, local codes, budget and desired results, the sales engineer would design the system optimizing all parameters.

Installation:
The sales engineer would coordinate with the client, materials suppliers, the project coordinator/site foreman, installation technicians and in-house sheet metal fabricators to ensure that all activity schedules are met and provide a seamless customer experience throughout.

Service:
Upon completion of a successful installation, warrantee and scheduled maintenance programs are transferred to our service department for long term management. All customer information and relevant equipment information is stored in our computerized database for quick and efficient access. Our call center staff receives all service requests and forwards them to a service manager to dispatch technicians and effect repairs.

We provide emergency repairs by having a service technician on call 24 hours a day, 7 days a week. Each of our vehicles is fully equipped with all necessary tools and materials to provide mission critical service.

Service is the foundation of our business model and it remains a vital part of the lasting value we provide to our customer. We don’t just make sales, we maintain relationships.